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: Reputation Management (Management for Professionals)

ISBN : #3642270743 | Date : 2013-10-24

Description :

PDF-c3932 | Reputation is the most complex asset of an organization. Despite the call for consistent management of corporate reputation comprehensive approaches to measure and steer a company’ s reputation are still in their infancy. Reputation management aims at creating a balance between stakeholder demands, perceptions and corporate reality in order to foster behavior that helps a company achieve its busin… Reputation Management (Management for Professionals)


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Managing Challenging Clients Effective Relationships PDF 58f57240c

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Managing Challenging Clients: Building Effective Relationships with Difficult Customers PDF




by A. Oade : Managing Challenging Clients: Building Effective Relationships with Difficult Customers

ISBN : #0230238424 | Date : 2011-10-31

Description :

PDF-6fe9d | Do you need to deliver an effective service to challenging and unreasonable internal or external clients? Do you worry that you’ll lose business or take a reputational hit if you don’t do so well enough? This book introduces a valuable set of tools through which to build, maintain and manage your client-facing relationships…. Managing Challenging Clients: Building Effective Relationships with Difficult Customers


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Kommunikatives Handeln Top Management Unternehmenspolitischer Strategischer PDF F6adda9a2

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Kommunikatives Handeln im Top-Management: Ein Ansatz zur Entwicklung ethisch legitimierter unternehmenspolitischer/-strategischer Entscheidungen … Universitaires Européennes) (German Edition) PDF




by Kerstin Schreiber : Kommunikatives Handeln im Top-Management: Ein Ansatz zur Entwicklung ethisch legitimierter unternehmenspolitischer/-strategischer Entscheidungen … Universitaires Européennes) (German Edition)

ISBN : #3631390106 | Date : 2002-03-28

Description :

PDF-7c13e | Der Erfolg von Unternehmen ist immer mehr auch von der Akzeptanz der Gesellschaft abhängig. Das Top-Management ist damit aufgerufen, gesellschaftlich richtige/legitime unternehmenspolitische/-strategische Entscheidungen zu treffen. Dass hierbei Ethik hilfreich bzw. notwendig ist, zeigte bereits der Begründer der Theorie der Marktwirtschaft, Adam Smith. Er greift zur Beurteilung der Richtigkeit e… Kommunikatives Handeln im Top-Management: Ein Ansatz zur Entwicklung ethisch legitimierter unternehmenspolitischer/-strategischer Entscheidungen … Universitaires Européennes) (German Edition)


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The Cosmo-Creative Society: Logistical Networks in a Dynamic Economy (Advances in Spatial and Network Economics) PDF




: The Cosmo-Creative Society: Logistical Networks in a Dynamic Economy (Advances in Spatial and Network Economics)

ISBN : #3540571582 | Date : 1993-11-19

Description :

PDF-3c470 | Today, telecommunication systems are expanding and evolving at a remarkable rate, with the aid of fiber optics, satellites and comput­ erized switchboard systems. Airline systems are providing faster and more efficient networks for world-wide human transportation. Com­ puters are now generally accessible to virtually all industries and many households. But perhaps the most important factor is th… The Cosmo-Creative Society: Logistical Networks in a Dynamic Economy (Advances in Spatial and Network Economics)


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Call Center Dictionary Madeline Bodin PDF 28f307852

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by Madeline Bodin : The Call Center Dictionary

ISBN : #1578200954 | Date : 2002-01-05

Description :

PDF-09ba2 | Your company needs a call center to be competitive in the 21st century. This book is your guide to the technology, techniques, and trends in today’s call centers. The Call Center Dictionary contains all the information you need to: Understand: Your boss,… The Call Center Dictionary


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Quantum Leap Managing Companies Economy PDF Eb5508cf3

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Quantum Leap: Tools for Managing Companies in the New Economy PDF




by J. Chaize : Quantum Leap: Tools for Managing Companies in the New Economy

ISBN : #0333928989 | Date : 2000-09-27

Description :

PDF-010a2 | We are at present caught between two worlds. Globalisation, networking and new communications technology mean that traditionally oriented companies are being replaced by new, non-linear, ‘hypertext’ structures. However, for many these are still a mystery. Based on his extensive practical experience as CEO of a multinational industrial group, Jacques Chaize provides simple tools enabling all levels… Quantum Leap: Tools for Managing Companies in the New Economy


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Leading From the Edge: Global Executives Share Strategies for Success PDF




by Annmarie Neal : Leading From the Edge: Global Executives Share Strategies for Success

ISBN : #1562868721 | Date : 2013-09-16

Description :

PDF-4ad5f | The old model of globalization―including offshoring to save money―no longer applies. Globalization now means you can better position your company for innovation and growth. To be a global leader, you must change and lead from the edge. Every day as a global leader seems to be a paradox: balancing the needs of daily operations while creating conditions that drive success in the future. Rather … Leading From the Edge: Global Executives Share Strategies for Success


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Leading From the Edge: Global Executives Share Strategies for Success by by Annmarie Neal

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The Art of the Pitch: Persuasion and Presentation Skills that Win Business PDF




by P. Coughter : The Art of the Pitch: Persuasion and Presentation Skills that Win Business

ISBN : #0230120512 | Date : 2012-01-12

Description :

PDF-cb8a8 | Through an engaging and humorous narrative, Peter Coughter presents the tools he designed to help advertising and marketing professionals develop persuasive presentations that deliver business. Readers will learn how to develop skills to create the perfect presentation…. The Art of the Pitch: Persuasion and Presentation Skills that Win Business


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Innovators Dilemma Revolutionary National Bestseller PDF 356c72e09

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The Innovator’s Dilemma: The Revolutionary National Bestseller That Changed The Way We Do Business PDF




by Clayton M. Christensen : The Innovator’s Dilemma: The Revolutionary National Bestseller That Changed The Way We Do Business

ISBN : #0066620694 | Date : 2000-05

Description :

PDF-6f11d | How Great Firms Fail By Doing Everything RightHarvard professor Clayton M. Christensen demonstrates in the most revolutionary business book in years why outstanding companies that did everything right-were in tune with the competition, listened to customers, and invested aggressively in new technologies still lost their market leadership when confronted with disruptive changes in technology and ma… The Innovator’s Dilemma: The Revolutionary National Bestseller That Changed The Way We Do Business


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Clowns Dont Make Circus Management PDF E583409d5

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10 Clowns Don’t Make A Circus: And 249 Other Critical Management Success Strategies PDF




by Steven Schragis : 10 Clowns Don’t Make A Circus: And 249 Other Critical Management Success Strategies

ISBN : #1593375557 | Date : 2006-03

Description :

PDF-65751 | There is no one rule for business success, no one principle that can help those in business meet every challenge. The realities of business are just too complex. However, there are lots of little rules that can guide and assist managers and business owners along the way – and that’s what this book is all about. From Donald Trump and Harvey Weinstein to Jetblue founder David David Neeleman and fash… 10 Clowns Don’t Make A Circus: And 249 Other Critical Management Success Strategies


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10 Clowns Don’t Make A Circus: And 249 Other Critical Management Success Strategies by by Steven Schragis

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